IBM and H&R Block are collaborating on adding one more skill to Watson… IBM (IBM) announced in February 2017 that H&R Block was deploying Watson with the aim of eliminating human errors in tax filing:
Watson will be assisting H&R Block’s 70,000 tax professionals this filing season at 10,000 branch offices across the country, where 11 million people file taxes.
For H&R Block, the adoption of Watson is an attempt to fend off competition from do-it-yourself tax preparation services such as TurboTax.
For IBM, this is another step to grow its Strategic Imperatives segment, which includes operations such as analytics, security, and cloud computing.